Fixing Common Spexo AI Issues in WordPress

If you are facing problems while using Spexo Addons AI features, this guide will help you fix them step by step.

Most AI issues are simple and happen because of API setup, usage limits, or site settings. You do not need technical knowledge to solve them.

1. AI Buttons Not Working in Elementor #

What you may see:

• “Generate with AI” button does nothing
• No popup opens
• Rewrite or Translate buttons are disabled

Why this happens:

Spexo AI cannot connect to OpenAI or your daily usage limit is finished.

How this affects you:

You will not be able to generate, rewrite, or translate content inside Elementor.

How to fix it:

• Check that your OpenAI API key is added correctly
• Make sure your OpenAI account has at least $5 balance
• Check if your daily token limit is reached
• Clear Elementor and site cache
• Refresh the page and try again

2. “Daily Token Limit Reached” Message #

What this means:

You have used your allowed AI usage for the day.

Why this is useful:

This helps control your OpenAI cost and avoids extra charges.

What you can do:

• Wait for the daily reset (after 24 hours)
• Increase the daily limit in Spexo AI settings
• Use a lower-cost model like GPT-4o-mini

3. Auto Alt Text Not Working #

This feature is available with Spexo Addons Pro. Pro helps you automatically add SEO-friendly alt text to images without manual work.

What you may see:

• Images stay in queue
• Alt text is not added

Why this happens:

Auto Alt Text works in the background and depends on scheduled tasks.

How this affects you:

Your images will not get SEO-friendly alt text automatically.

How to fix it:

• Enable Auto Generate Alt Text in settings
• Set interval between 60–120 seconds
• Check your OpenAI balance
• Disable High Detail mode if usage is high

⚠️ Important: Auto Alt Text works only for newly uploaded images.

4. AI Page Translation Not Working #

What you may see:

• Translate popup does not open
• Page translation stops halfway

Why this happens:

Large pages use more AI tokens and may hit limits.

How to fix it:

• Translate the page in smaller sections
• Check your daily token limit
• Update Elementor to the latest version
• Disable other plugins temporarily

5. AI Image Generation Not Working #

AI Image Generation is a Pro feature. With Spexo Addons Pro, you can create images directly inside Elementor without using external tools.

What you may see:

• No image is generated
• Image model error message

How this affects you:

You cannot create AI images inside Elementor.

How to fix it:

• Enable image generation in Spexo Pro settings
• Select a valid model (DALL·E 2 or DALL·E 3)
• Use clear and short prompts
• Check that your OpenAI account allows image generation

6. AI Results Are Not Good #

What this means:

AI is working, but results feel basic or unclear.

How to improve results:

• Use a better model like GPT-4o
• Add more clear instructions
• Use Rewrite instead of Generate for edits
• Try again with better input

7. Usage Dashboard Not Updating #

What you may see:

• Usage numbers do not change
• Progress bar is stuck

How to fix it:

• Clear site and browser cache
• Check WordPress timezone
• Make sure scheduled tasks are running
• Update Spexo to the latest version

8. OpenAI API Key Problems #

Common errors:

• Incorrect API key
• Billing not active
• Authentication failed

How to fix:

• Paste the API key carefully
• Make sure billing is active in your OpenAI account
• Do not use the same key on many websites

You can manage your API key from your OpenAI account.

Quick Fixes That Solve Most Issues #

• Refresh Elementor
• Clear cache
• Update WordPress, Elementor, and Spexo
• Test in private browser mode

You’re Ready to Fix AI Issues #

Most Spexo AI issues can be fixed in a few minutes using this guide.

If you still face difficulties, we’re here to help!
Contact our support team — we’ll assist you as soon as possible.